eGift Card Terms and Conditions

General Terms

Brightline eGift Cards are distributed by CashStar Inc., a Delaware corporation ("CashStar"). By visiting https://gobrightline.semi.cashstar.com, you agree that the laws of the State of California, without regard to principles of conflict of laws, will govern these eGift Card terms and conditions ("Ts & Cs"). These Ts & Cs are subject to change without notice. Brightline eGift Cards are issued by Brightline Trains Florida, LLC ("Brightline"). Please refer to https://gobrightline.com for additional applicable Policies and Terms and Conditions.

eGift Cards

Brightline eGift Cards are redeemable at any accepted Brightline locations.

To make a purchase, visit Brightline Gift Cards.

With the exception of expedited shipping fees for plastic Gift Cards, no fees of any kind will be imposed on purchasers or recipients of eGift Cards in connection with the sale of Gift Cards.

Redemption

Refer to https://www.gobrightline.com/terms-of-service for Terms and Conditions of redemption.

View Your Balance

To view your eGift Card balance, go to .

Returns

You may not return or cancel your Brightline eGift Card after it is delivered to a recipient. Purchasers who wish to cancel a Gift Card purchase order prior to its delivery to a recipient should contact Customer Support.

Lost or Stolen Gift Cards

If you suspect that someone has copied or stolen your Brightline eGift Card, contact Customer Support immediately. eGift Cards will not be replaced if lost or stolen without proof of purchase. eGift Cards have cash value and should be safeguarded accordingly.

Limitations

You may not use a Brightline eGift Card to purchase other eGift Cards.

eGift Cards cannot be reloaded, resold, transferred for value, or redeemed for cash, except to the extent required by law. Void if reloaded, resold, transferred for value, or redeemed for cash. Unused eGift Cards may not be transferred.

Total purchases for any one individual may not exceed ten thousand dollars ($10,000.00) USD in one calendar day.

Our Policies

Information that you provide when purchasing a Brightline eGift Cards is subject to the terms and conditions contained in the Privacy Policy. CashStar and Brightline Trains Florida, LLC may provide eGift Card purchasers with information about the redemption status of eGift Cards.

Risk of Loss

Ownership and risk of loss of eGift Cards are passed to the purchaser as soon as we send our confirmation to the recipient. We are not responsible for lost or stolen eGift Cards. If you have any questions, please see the FAQs.

Brightline eGift Card Customer Service

If you need assistance with any aspect of your purchase, ownership, or use of your eGift Card, please contact Customer Support. Please refer to your order number, or be ready to supply your email address.

Payment Methods

Brightline eGift Cards may be paid for with a valid Visa, MasterCard, American Express, Discover, PayPal.

Delivery Information and Requirements for Gift Card Purchasers

All orders of eGift Cards are subject to a process that compares purchaser information provided on the web site with information about the purchaser provided by the purchaser's financial institution. If there is a discrepancy, your eGift Card order may be delayed until it can be corrected.

If you have concerns about your order, please contact Customer Support. Please refer to your order number, or be ready to supply your email address.

We are not responsible for eGift Cards that are undeliverable or not received due to your failure to enter an accurate email address for the recipient. Please check to make sure the email address of the recipient is correct and contact Customer Support immediately if you suspect the recipient did not receive his/her eGift Card. Should an email be returned to us due to inaccurate delivery information for the recipient, we will attempt to contact you for a valid email address.

Reasons for Failed Delivery of eGift Cards

eGift Cards are delivered via email. If you have confirmed the recipient's email address but the eGift Card has not been viewed within a reasonable period after the requested delivery date, following is a list of the most common reasons why delivery may have failed:

  1. Spam filter blocked email or routed it to a bulk/spam folder
  2. Recipient's firewall blocked the email
  3. Email inbox is over size limit
  4. Invalid email address

If a spam filter is blocking Brightline Gift Card Team emails from getting to an inbox, the email options will need to be modified by the email account holder so that Brightline Gift Card Team emails are not considered spam.

If you need further assistance, contact Customer Support. Please refer to your order number, or be ready to supply your email address.

Personalized Messaging

If you wish to add a personal message to an eGift Card, simply type your message in the Message field during the purchase process.

Personal messages are limited in length to the space provided on the eGift Card.

There is no additional charge to include a personalized message.

If we find inappropriate, offensive or otherwise objectionable messages, we reserve the right to cancel them.

Limitation of Liability

CASHSTAR, BRIGHTLINE AND THEIR AFFILIATES MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO EGIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF AN EGIFT CARD CODE IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH EGIFT CARD. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Disputes

These Ts & Cs shall be construed in accordance with and governed by the laws of the United States and the State of California, without reference to their rules regarding conflicts of law. You hereby irrevocably consent to the exclusive jurisdiction of the state or federal courts in San Francisco County, California, USA in all disputes arising out of or related to the eGift Cards or the gobrightline.semi.cashstar.com site.

Brightline eGift Cards, powered by CashStar.